Click & Collect is available from our City of London bureau on Leadenhall Street.

Collection dates

You can collect your order any weekday except for Bank Holidays in England. More than half of our currencies are available for collection within an hour when ordering any business day - exotic currencies may require an additional business day. When placing your order and selecting Click & Collect, you will be shown the earliest available collection date. You can change that to any eligible date in the following week.

Collection location

City Forex Ltd

146 Leadenhall Street

London

EC3V 4QT 

(Google Maps)

Email: help@fairfx.com
Telephone: +44 (0)20 7621 0090

Opening hours
Monday 10:00am - 4:00pm
Tuesday 10:00am - 4:00pm
Wednesday 10:00am - 4:00pm
Thursday 10:00am - 4:00pm
Friday 10:00am - 4:00pm
Saturday Closed
Sunday Closed

Please bring identification
To collect your order you will need: (1) Your order number; (2) The payment card used with your order; (3) Your driving license or passport. We will also ask you some personal information in order to confirm your identity. You cannot send a substitute without contacting us first for authorisation.

Access instructions
Our City Forex bureau de change is accessible to wheelchair users, has step-free access and features a closed loop hearing system.

Directions
Our City Forex bureau de change is located in the City of London opposite the Whittington Street exit from the Leadenhall market, and roughly equidistant from Bank, Fenchurch Street, Liverpool Street and Aldgate tube and rail stations.

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